I love eCommerce and my goal is to uplift the eCommerce ecosytem in Malaysia
I sold my first item in eBay back in 2000. I was immediately addicted when I sold my cross stitch finished pattern.
In 2005, I came back to Kuala Lumpur and helped www.ebay.com.my's community forum and taught the local sellers how to improve their sales via eBay. eBay SEA (South East Asia) then invited me to take part in their Education Specialist Program. I didn't hesitate and changed me immensely. I was always an eBay PowerSeller and occasionally hit their Top Seller Ratings (back then).
I have done a lot of trainings, workshops and provide mentorship programmes nationwide helping women, micro-entrepreneurs and SMEs in teaching them the importance of putting their business online.
In 2013, MPH Publishing Sdn Bhd approached me and invited me to write a guide book called 'MPH Masterclass Series: Carol Fung's Guide to Online Retailing'. The book sold so well, MPH decided to publish the Bahasa Version in 2015.
I joined MDEC (Malaysia Digital Economy Corporation Sdn Bhd, formerly known as Multimedia Development Corporation), an agency under the Ministry of Communications and Multimedia Malaysia (MCMC) and worked with the eCommerce Enablement (eCommerce Adoption & Ecosystem Upliftment Unit).
My role this year is to lead #MYCYBERSALE 2016 initiative, a government led initiative to bring all the Online Stores in Malaysia and to encourage the Brick and Mortar Stores to digitize their business and offer their products and services during Malaysia's Biggest Online Sales Of The Year!
I am close to the eCommerce players in the industry from eCommerce Platform Providers, Payment Solution Providers, Fulfillment Companies & Digital Marketing Companies.
My goal with the support from the eCommerce Players is to uplift the eCommerce Ecosystem in Malaysia by bringing SMEs (big and small) to the next level!